Privacy Policy

Last updated · October 2026

Medici Chapel Tickets is an independent guide to visiting the Medici Chapel in Florence. We are not the official attraction website, a tour operator, ticket seller, or booking provider.

What we collect

We do not offer accounts or take bookings on this site. We collect only limited information needed to run the website and respond when you contact us.

• Your email address and the details you send us in an email.
• Basic technical and usage data where analytics or cookies are enabled, such as pages viewed, device type, browser, and approximate location.

Emails and messages

If you email us, we use your message to answer your question, check a reported error, or deal with your request. We do not use email enquiries to sell your details.

We keep emails for as long as needed to handle the matter and maintain a reasonable record of correspondence. We may delete routine enquiries sooner.

Analytics and cookies

We may use analytics tools to understand how visitors use the site. This helps us find broken pages, improve guides, and see which information people find useful.

These tools may use cookies or similar storage. You can block or delete cookies in your browser settings. Some site features or measurements may then work less well.

Booking links and GetYourGuide

Some links take you to GetYourGuide to view or book an activity. Those links include our affiliate tracking code, PYVZALU, so GetYourGuide can identify that you came from this site.

When you click a booking link, GetYourGuide handles the next stage under its own privacy policy and terms. We do not receive or process your card details, passenger names, booking contents, payment details, or confirmation information.

For booking changes, cancellations, refunds, payments, or ticket delivery, contact GetYourGuide through the details in your confirmation.

How we use information

We use limited data to operate the site, answer messages, maintain security, understand site use, and improve our content. We do not sell personal data.

We may share information where required by law or where needed to protect the site, its users, or our legal rights.

Your privacy rights

If UK or EU data protection law applies to you, you may have rights to ask for access to your personal data, correction, deletion, restriction, or objection to certain processing. You may also have a right to data portability and to complain to your local data protection authority.

These rights depend on your location and the circumstances. We may need to confirm your identity before acting on a request.

Changes to this policy

We may update this policy when the site or our data practices change. The date above shows when it was last revised.

This page is provided for transparency. It does not replace GetYourGuide’s privacy policy or terms, which govern any purchase made on its platform.

Getting in touch

For a question about this policy or a privacy request, email info@medicichapeltickets.com. Please do not send booking or payment details to us.