Contact Us
Medici Chapel Tickets is an independent travel information website. Contact us about page content, corrections, suggestions, accessibility or website issues. For a booking, payment, ticket or refund, please contact the booking provider shown in your confirmation.
Last updated · October 2026
This website is not the official Medici Chapel website. We do not operate the attraction, control admission or run tours.
How to reach us
Email our website team at info@medicichapeltickets.com.
What we can help with
- Outdated details, broken links or unclear page content.
- Suggestions for guides, website accessibility issues and editorial feedback.
- Questions about affiliate links or partnership enquiries.
What we cannot do — and who can
We cannot change, cancel or refund a booking. Use the manage-booking link in your confirmation email or contact the booking platform directly.
We cannot reissue tickets, change names or confirm entry times. Check your voucher, provider account or app, then use that provider’s support channel.
We cannot contact an operator for you or control availability. For attraction access or tour questions, contact the operator shown on your booking.
Already booked? Start here
Find your confirmation email, booking voucher and provider account or app. These hold the booking reference and the correct customer-support route. We cannot access third-party booking records.
How this site makes money
Some outbound booking links are affiliate links. If you purchase through one, we may earn a commission at no extra cost to you. This does not make us the official seller, attraction operator or booking provider.
Before you email
- Include the page URL and the section or topic.
- Explain what looks wrong or what you need clarified.
- Add a screenshot if useful. For website issues, include your device and browser.
What not to send us
Do not email passwords, full card numbers, security codes or unnecessary identity documents. For payment or booking issues, use the provider’s official support channel.
How we handle corrections
If you report a wrong price, closed entrance or out-of-date opening time, we check it against the official source. If the report is right, we correct the page. A factual correction is always worth sending.
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